Security Center

Execute CRM Analytics features on Security Center Data. Easily analyze charts within the Configuration metric category with new and improved data labels.

Security Center (salesforce.com)


Include Encrypted Data in More Einstein Apps (Generally Available)

When you use Einstein apps, you can now use encrypted fields when you build your predictive data models. Shield Platform Encryption helps you meet security and regulatory compliance goals for the data used in Case Classification, Case Wrap-Up, and Reply Recommendation data models.

Where: This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions. Einstein Classification apps aren’t available in partner editions or Government Cloud.

Who: This change applies to editions that have either Shield Platform Encryption or Shield add-on subscriptions.

When: This change starts February 3, 2023.

How: The data models used in Case Classification, Case Wrap-Up, and Reply Recommendation is now automatically access and use field data when it’s encrypted, with no extra setup required.

Include Encrypted Data in More Einstein Apps (Generally Available) (salesforce.com)


Referral Name No Longer Supported

The Name field on the Referral object is now autogenerated and no longer contains personally identifiable information (PII). To help you focus on only encrypting sensitive or PII data, we removed Shield Platform Encryption compatibility from this field.

Where: This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions.

Who: This change is available to customers who purchase Salesforce Shield or Shield Platform Encryption add-on subscriptions and have access to Public Sector Cloud with Case Referrals enabled.

Referral Name No Longer Supported (salesforce.com)


Encrypt More Financial Services Interaction Data

Account records that are related to interactions sometimes contain sensitive or personally identifiable data. Now you can encrypt data at rest in the Comment field on the new Interaction Related Account object with the probabilistic encryption scheme.

Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions.

Who: This change applies to editions that have both Shield Platform Encryption and Financial Services Cloud add-on subscriptions.

How: From Setup, on the Encryption Policy page, click Encrypt Fields. Then click Edit, and select the fields that you want to encrypt.

Encrypt More Financial Services Interaction Data (salesforce.com)


Shield Platform Encryption

Add an extra layer of protection to interaction data recorded in Financial Services Cloud and include encrypted data in more Einstein Classification app datasets (generally available).

  • Encrypt More Financial Services Interaction Data
    Account records that are related to interactions sometimes contain sensitive or personally identifiable data. Now you can encrypt data at rest in the Comment field on the new Interaction Related Account object with the probabilistic encryption scheme.
  • Referral Name No Longer Supported
    The Name field on the Referral object is now autogenerated and no longer contains personally identifiable information (PII). To help you focus on only encrypting sensitive or PII data, we removed Shield Platform Encryption compatibility from this field.
  • Include Encrypted Data in More Einstein Apps (Generally Available)
    When you use Einstein apps, you can now use encrypted fields when you build your predictive data models. Shield Platform Encryption helps you meet security and regulatory compliance goals for the data used in Case Classification, Case Wrap-Up, and Reply Recommendation data models.

Shield Platform Encryption (salesforce.com)


Streamline Dataset Updates for the Event Monitoring Analytics App (Beta)

Now when you create an app and enable the append dataset configuration (beta), you’re less likely to see duplicate records when the dataflow runs. This improvement reduces the chances of reaching your row count limit.

Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions.

Who: This change is available to customers who purchased Salesforce Shield or Salesforce Event Monitoring add-on subscriptions.

Streamline Dataset Updates for the Event Monitoring Analytics App (Beta) (salesforce.com)


Get More Information about SOAP API Exceptions

Use the new EXCEPTION_MESSAGE field for the Apex SOAP Event Type to see information about errors in handling a SOAP API request or why an API request failed.

Where: This change applies to Enterprise, Performance, Unlimited, and Developer editions.

Who: This change is available to customers who purchased Salesforce Shield or Salesforce Event Monitoring add-on subscriptions.

Get More Information about SOAP API Exceptions (salesforce.com)


Get the Category of the Apex Unexpected Exception Event

Use the new EXCEPTION_CATEGORY field of the Apex Unexpected Exception event type of the EventLogFile object. The EXCEPTION_CATEGORY field provides a breakdown of unhandled exceptions based on the type. For example, the LimitException exception type is split into subcategories that indicate if you exceeded the total heap size or CPU time.

Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Unlimited, Developer, and Performance editions.

Who: This change is available to customers who purchased Salesforce Shield or Salesforce Event Monitoring add-on subscriptions.

Get the Category of the Apex Unexpected Exception Event (salesforce.com)


Track File Downloads in Near Real-Time with FileEvent (Beta)

With FileEvent in Salesforce Real-Time Event Monitoring, you now get real-time notifications when a user downloads a file. File Event supports transaction security policies.

Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions where Event Monitoring is enabled.

Who: This change is available to customers who purchased Salesforce Shield or Salesforce Event Monitoring add-on subscriptions.

Track File Downloads in Near Real-Time with FileEvent (Beta) (salesforce.com)


Opt in for Event Log File Generation (Release Update)

You can now opt in or out of generating and delivering event log files. Previously, all instances received event log files automatically. With this update, event log files are only generated and delivered to instances that opt in to receive event log files. This update automatically disables event log file generation for Developer and Trial editions, and for instances that don’t have the Event Monitoring add-on subscription by default. If you have Salesforce Shield or Salesforce Event Monitoring add-on subscriptions, you’re opted in to receiving event log files by default. This update is available starting in Spring ’23.

Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer Editions.

When: Salesforce enforces this update in Summer ’23. Salesforce provides this preference setting now so that you can choose whether to turn on or off event log file generation in advance. If you want to continue to receive event log files, ensure that this preference setting is turned on. To get the major release upgrade date for your instance, go to Trust Status, search for your instance, and click the maintenance tab.

How: To continue to receive event log files when this update takes effect, from Setup, in the Quick Find box, enter Event Monitoring, and then select Event Monitoring Settings. Then turn on Generate event log files, and save your changes.

Opt in for Event Log File Generation (Release Update) (salesforce.com)


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