The Name field on the Referral object is now autogenerated and no longer contains personally identifiable information (PII). To help you focus on only encrypting sensitive or PII data, we removed Shield Platform Encryption compatibility from this field.
Where: This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions.
Who: This change is available to customers who purchase Salesforce Shield or Shield Platform Encryption add-on subscriptions and have access to Public Sector Cloud with Case Referrals enabled.