View Knowledge Article Event Data in Event Monitoring Analytics Apps
You can now use the Event Monitoring Analytics app to visualize event data about knowledge article usage. Build or enhance dashboards that show key information such as who’s viewing knowledge articles, which article version they open, and when they view it. Use the new USER_ID_DERIVED field on the Knowledge Article View event type to better understand specific users’ interactions with your knowledge content.
Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions where Event Monitoring is enabled.
Who: This change is available to customers who purchased Salesforce Shield or Salesforce Event Monitoring add-on subscriptions.
View Knowledge Article Event Data in Event Monitoring Analytics Apps (salesforce.com)
Track Insecure Login Flows
With Real-Time Event Monitoring, you can now monitor for insecure flows that can expose user credentials to security risks. Use LoginEvent and LoginEventStream to track OAuth user-agent and username-password flows.
Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions where Event Monitoring is enabled.
Who: This change is available to customers who purchased Salesforce Shield or Salesforce Event Monitoring add-on subscriptions.
Track Insecure Login Flows (salesforce.com)
Track the Source of My Domain Redirections
To help you update references to your previous My Domain URLs, the Hostname Redirects event type includes more information on where requests to those URLs come from. Use the new Origin and Referrer fields to identify references to your previous URLs. If your URLs changed with enhanced domains, use this information to update those references before some redirections stop in Winter ’25.
Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions. The Hostname Redirects event is available in the API but not in the Event Monitoring Analytics app. This event is free for all customers with a 24-hour data retention period.
Track the Source of My Domain Redirections (salesforce.com)
Dig into Details About Page Load Times
Hone you app’s efficiency and performance by tracking your Lightning page performance. Use new EPT deviation fields on the Lightning URI Event and Lightning URI Event Stream real-time events to see if your page load times have changed and why. And when page load times take more than 60 seconds, the EffectivePageTime field value no longer is set to 0 on real-time events or the Lightning Page View event type.
Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions where Event Monitoring is enabled.
Who: This change is available to customers who purchased Salesforce Shield or Salesforce Event Monitoring add-on subscriptions.
How: Use four new fields to see what caused changes in your Lightning page performance.
- EffectivePageTimeDeviationErrorType: Indicates the origin of an error.
- EffectivePageTimeDeviationReason: The reason for deviation in page loading time.
- HasEffectivePageTimeDeviation: If a deviation in page load time occurred.
- UserAgent: The type of client used to make the request. For example, the browser, application, or API.
Dig into Details About Page Load Times (salesforce.com)
Opt in for Event Log File Generation (Release Update)
With this update, event log files are generated and delivered only to orgs that opt in to receive event log files. Previously, all orgs received event log files automatically. This update automatically disables event log file generation for Developer and Trial editions and for orgs that don’t have the Event Monitoring add-on subscription by default. If you have Salesforce Shield or Salesforce Event Monitoring add-on subscriptions, you’re opted in to receiving event log files by default. This update was first available it Spring ’23 and is enforced in Summer ’23.
Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer Editions.
When: This update was first available in Spring ’23 and is enforced in Summer ’23. To get the major release upgrade date for your instance, go to Trust Status, search for your instance, and click the maintenance tab.
How: To review this update, from Setup, in the Quick Find box, enter Event Monitoring, and then select Event Monitoring Settings. Turn on or off Generate event log files.
Opt in for Event Log File Generation (Release Update) (salesforce.com)
Track File Usage in Near Real-Time with FileEvent (Generally Available)
Files are a treasure trove of sensitive and important information. Use FileEvent and FileEventStore, now generally available, to track file previews, uploads, and downloads from the UI and API. And because file events support transaction security policies, you can take steps to proactively control how users interact with specific files.
Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions where Event Monitoring is enabled.
Who: This change is available to customers who purchased Salesforce Shield or Salesforce Event Monitoring add-on subscriptions.
Track File Usage in Near Real-Time with FileEvent (Generally Available) (salesforce.com)
Event Monitoring
Track OAuth flows and more file actions with Real-Time Event Monitoring. Use the Hostname Redirect event log file type to understand and update references to My Domain URLs. And the event log file generation opt-in period is enforced.
- Track File Usage in Near Real-Time with FileEvent (Generally Available)
Files are a treasure trove of sensitive and important information. Use FileEvent and FileEventStore, now generally available, to track file previews, uploads, and downloads from the UI and API. And because file events support transaction security policies, you can take steps to proactively control how users interact with specific files. - Opt in for Event Log File Generation (Release Update)
With this update, event log files are generated and delivered only to orgs that opt in to receive event log files. Previously, all orgs received event log files automatically. This update automatically disables event log file generation for Developer and Trial editions and for orgs that don’t have the Event Monitoring add-on subscription by default. If you have Salesforce Shield or Salesforce Event Monitoring add-on subscriptions, you’re opted in to receiving event log files by default. This update was first available it Spring ’23 and is enforced in Summer ’23. - Dig into Details About Page Load Times
Hone you app’s efficiency and performance by tracking your Lightning page performance. Use new EPT deviation fields on the Lightning URI Event and Lightning URI Event Stream real-time events to see if your page load times have changed and why. And when page load times take more than 60 seconds, the EffectivePageTime field value no longer is set to 0 on real-time events or the Lightning Page View event type. - Track the Source of My Domain Redirections
To help you update references to your previous My Domain URLs, the Hostname Redirects event type includes more information on where requests to those URLs come from. Use the new Origin and Referrer fields to identify references to your previous URLs. If your URLs changed with enhanced domains, use this information to update those references before some redirections stop in Winter ’25. - Track Insecure Login Flows
With Real-Time Event Monitoring, you can now monitor for insecure flows that can expose user credentials to security risks. Use LoginEvent and LoginEventStream to track OAuth user-agent and username-password flows. - View Knowledge Article Event Data in Event Monitoring Analytics Apps
You can now use the Event Monitoring Analytics app to visualize event data about knowledge article usage. Build or enhance dashboards that show key information such as who’s viewing knowledge articles, which article version they open, and when they view it. Use the new USER_ID_DERIVED field on the Knowledge Article View event type to better understand specific users’ interactions with your knowledge content. - Streamline Dataset Updates for the Event Monitoring Analytics App (Beta)
Say goodbye to recreating Event Monitoring Analytics apps with each new release. You can now upgrade and reconfigure Event Monitoring Analytics apps configured to add only new event log file data to existing datasets. Save time and reduce the likelihood of reaching row count limits. - Track API Usage for All API Versions
Use the API Total Usage event type to monitor details of requests made from all versions of the Platform SOAP API, Platform REST API, and Bulk API. Previously, this event type monitored usage through API version 49.0.
Event Monitoring (salesforce.com)
Salesforce Shield
Extend your security and monitoring reach with more Shield functionality. View consolidated information about your encryption policies in Security Center. Real-time event and event log file coverage expands to track more file activity, URL redirect sources, and OAuth flows. And the period for opting into or out of generating event log files is enforced.
- Event Monitoring
Track OAuth flows and more file actions with Real-Time Event Monitoring. Use the Hostname Redirect event log file type to understand and update references to My Domain URLs. And the event log file generation opt-in period is enforced. - Field Audit Trail
Retain field history for a range of consent management objects. - Shield Platform Encryption
Use Security Center to visualize and track encryption policies across your tenants. Encrypt the Name field on a range of Health Cloud objects. And Platform Encryption pages are more compatible with screen readers and keyboard navigation.
Authorize Apps to Access Data Cloud Resources
Connected app users can now use the Oauth authorization to restrict access to Data Cloud resources when they’re the only required Salesforce services. When you create a connected app, enable Oauth and select Data Cloud as the Oauth scope.
Where: This change applies to Lightning Experience in all editions.
Authorize Apps to Access Data Cloud Resources (salesforce.com)
Reflect the Diversity of Your Customers with Gender-Neutral Salutations
Honor all your customers by using titles that align with their identities. The Mx. Salutation picklist value is now available by default. You can customize the Salutation field to include other nonbinary or honorific titles specific to your company. Be sure to review any privacy implications before collecting gender-related data.
Where: This change applies to Lightning Experience, Salesforce Classic, and all versions of Salesforce mobile in all editions.
When: All Salesforce instances created in Summer ’23 or later have Mx. as a standard Salutation picklist value. If your org was created before Summer ’23, add the Mx. value manually.
How: From Setup, use the Object Manager to manage Salutation picklist values on the Individual, Lead, Contact, and Person Account objects.
Reflect the Diversity of Your Customers with Gender-Neutral Salutations (salesforce.com)