Manage Access to Personally Identifiable Information

The Hide Personal Information user management setting is now retired, but you can use Enhanced Personal Information Management to secure personally identifiable information (PII) fields. Customize the user fields that are concealed from external and guest users by adding them to or removing them from the PersonalInfo_EPIM field set.

Where: This change applies to Aura, LWR, and Visualforce sites accessed through Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions.

How: For customers who enabled the Hide Personal Information setting, but haven’t enabled the Enhanced Personal Information setting, Salesforce hides these personal information fields in user records from external users in Spring ‘23.

  • Alias
  • EmployeeNumber
  • FederationIdentifier
  • SenderEmail
  • Signature
  • Username
  • Division
  • Title
  • Department
  • Extension

When the Show Nicknames preference is enabled, these fields are also hidden.

  • Name
  • First Name (component of the Name field)
  • Last Name (component of the Name field)

Conceal a user field by adding it to a field set in the Object Manager. Drag the field into the PersonalInfo_EPIM field set. Classify only fields that contain user PII. Don’t classify fields that don’t contain PII, such as system fields.

Manage Access to Personally Identifiable Information (salesforce.com)