Enable Enhanced Personal Information Management to prevent external users, such as portal or community users, from accessing other users’ personal information. This feature, which replaces the Hide Personal Information setting, secures more personally identifiable information (PII) user record fields. You can also decide which custom and standard user fields are considered PII. This release update was first available in Spring ’22 and was scheduled to be enforced in Winter ’23, but we postponed the enforcement date to Spring ’23.
Where: This change applies to Salesforce Classic (not available in all orgs) and Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions.
When: This release update was first available in Spring ’22 and was scheduled to be enforced in Winter ’23, but we postponed the enforcement date to Spring ’23. To get the major release upgrade date for your instance, go to Trust Status, search for your instance, and click the maintenance tab.
How: From Setup, in the Quick Find box, enter User Management Settings, and then select User Management Settings. To view and modify fields that are concealed, click in this field set.
For customers who enabled the Hide Personal Information setting, but haven’t enabled the Enhanced Personal Information setting, Salesforce hides these personal information fields in user records from external users in Spring ‘23.
- Alias
- EmployeeNumber
- FederationIdentifier
- SenderEmail
- Signature
- Username
- Division
- Title
- Department
- Extension
When the Show Nicknames preference is enabled, these fields are also hidden.
- Name
- First Name (component of the Name field)
- Last Name (component of the Name field)
Enable Stronger Protection for Your Users’ Personal Information (Release Update) (salesforce.com)