To prevent external users, such as portal or partner users, from viewing personal information in your user records, enable the Enhanced Personal Information Management permission. Salesforce then blocks view and edit access to 20 fields that are considered personal information. You can configure which fields you consider personal information from User Management Settings. This permission replaces the less-configurable Hide Personal Information setting, which will be retired in the Winter ’23 release.
Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions.
Why: When you enable the Enhanced Personal Information Management permission, these fields are masked to external users.
- About Me
- Address
- Alias
- Company Name
- Department
- Division
- Email Sender Address
- Email Sender Name
- Email Signature
- Employee Number
- Extension
- Fax
- Manager
- Mobile
- SAML Federation ID
- Phone
- Title
- User Photo badge text overlay
- Username
How: You can click to access a user record field directly from this org permission in User Management Settings. Add or remove PersonalInfo from the field’s Compliance Categorization area. In the Winter ’23 release, this setting will be enforced and the Hide Personal Information setting will be retired.
Hide More Personal Information Fields from External Users (salesforce.com)