To better protect your Salesforce org’s data, we restricted who can view record names in lookup fields. Users must have read access to these records or the View All Lookup Record Names permission to view this data. This update also applies to system fields, such as Created By and Last Modified By. This update, released in Spring ’20, was scheduled for auto-activation (enforcement) in Winter ’21, but was postponed in August 2020 to Spring ’21.
Where: This change applies to Lightning Experience and Salesforce Classic in all editions.
When: Salesforce enforces this update in the Spring ’21 release. To get the major release upgrade date for your instance, go to Trust Status, search for your instance, and click the maintenance tab.
Why: Admins have more control over what users see on records. Currently, users can view record names in lookup fields without read access to those records.
After this update is enforced, users who don’t have read access or the View All Lookup Record Names permission see the lookup field labels, but not the data in the fields.
How: Admins can enable the View All Lookup Record Name permission in custom profiles or permission sets. Only enable this permission for users who must see record names in all lookup and system fields, regardless of sharing settings.
We recommend that you test this update in a sandbox or Developer Edition org before enabling it in your production org.
To apply this update, from Setup, in the Quick Find box, enter Release Updates, then select Release Updates. For Require Permission to View Record Names in Lookup Fields, click View Details or Get Started.