Enable Enhanced Personal Information Management to prevent external users, such as portal or community users, from accessing other users’ personal information. This feature, which replaces the Hide Personal Information setting, secures more personal identifiable information (PII) user record fields. You can also decide which custom and standard user fields are considered PII. This update was first available in Spring ’22 and was scheduled to be enforced in Winter ’23, but we postponed the enforcement date to Spring ’23.
Where: This change applies to Salesforce Classic (not available in all orgs) and Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions.
When: This update was first available in Spring ’22 and was scheduled to be enforced in Winter ’23, but we postponed the enforcement date to Spring ’23. To get the major release upgrade date for your instance, go to Trust Status, search for your instance, and click the maintenance tab.
How: From Setup, in the Quick Find box, enter User Management Settings, and then select User Management Settings. If Hide Personal Information is enabled, deselect it. Enable Enhanced Personal Information Management. To customize the user fields that are concealed, add them to a field set.
To review this update, from Setup, in the Quick Find box, enter Release Updates, and then select Release Updates. For Enable Stronger Protection for Your Users’ Personal Information, follow the testing and activation steps.
Enable Stronger Protection for Your Users’ Personal Information (Release Update) (salesforce.com)