Get Ready to Retain Data with Privacy Center
Data retention is coming to the new, platform-native version of Privacy Center. With data retention, you can copy records to an external data store at the same time that you mask or delete them. You can also view the externally retained records by setting up your retention store with Salesforce Connect. This feature becomes available on a rolling basis starting in July 2024.
Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions.
When: Data retention becomes available in different regions on a rolling basis, beginning in July 2024. For more information about the release timeline or to learn about getting early access to the feature, contact your account executive.
Why: Under data privacy law, your customers have a right to be forgotten by your business or to have their data restricted from processing. To stay compliant, you’re sometimes required to delete, archive, or obfuscate customer data. Now you can add data retention to your compliance strategy without using the managed-package version of Privacy Center.
The platform-native version of Privacy Center is the modernized, enhanced version that we recommend for all customers. Here are some advantages to consider.
- Your Privacy Center license includes data retention as an out-of-the-box feature, along with a limited amount of free storage. Details about the amount of free storage and the cost for additional capacity are coming soon.
- Your production org and sandboxes can have separate retention stores provisioned to them.
- You can import privacy policies directly from a sandbox to a production org and vice versa. With this capability, you can test and deploy your retention implementation seamlessly.
- Privacy Center offers an updated and improved user interface compared to the managed-package version of Privacy Center.